Handle inbound and outbound calls related to hotel room reservations.
Convert telephonic and online inquiries into confirmed bookings.
Explain room categories, rates, offers, and hotel facilities clearly to guests.
Upsell room upgrades, packages, and hotel services wherever possible.
Maintain accurate guest details and booking records in the reservation system.
Coordinate with Front Office, Sales, and Operations teams for smooth booking flow.
Follow up on pending inquiries and leads to maximize conversion.
Achieve daily, weekly, and monthly reservation and revenue targets.
Ensure high standards of customer service and professional communication.
Job Types: Full-time, Fresher
Pay: ₹10,000.00 - ₹20,000.00 per month
Work Location: In person
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