Job Description

Job description

Job Title: Customer Support Representative

Location: Chembur

Job Type: Work From Office

Overview: We are seeking a dynamic and enthusiastic Customer Support Representative to join our sales team. As a Customer Support Representative, you will be responsible for generating leads, closing soft sales deals over the phone, and maintaining good customer relationships. This role requires excellent communication skills, a strong convincing aptitude, and the ability to work independently.

Key Responsibilities:

Contact potential customers via telephone to generate leads.

Deliver scripted sales pitch to the customer, adjusting pitch to meet the needs of specific individuals.

Check Script based Eligibility effectively and create profiles.

Maintain customer records by updating account information and accurately documenting interactions in the CRM system.

Follow up with potential and existing customers to ensure all inquiries are addressed and opportunities are maximized.

Collaborate with the sales team to identify strategies to increase sales opportunities and profitability.

Stay current with business information, features, and targets plans.

Attend sales training sessions and meetings as required.

Skills and Qualifications:

Proven experience in tele-calling or a similar sales/customer service role.

Freshers or less than 1yr Exp candidate is also welcome

Strong verbal and written communication skills.

Excellent phone etiquette and the ability to persuade and influence others effectively.

Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Goal-oriented with a focus on achieving sales targets and improving sales performance.

Proficiency in CRM software and Microsoft Office Suite.

High school diploma required; additional education or certification in Sales or Marketing is a plus.

Benefits:

Exciting monetary awards for best performance

Salary:

Based on Interview and past Experience, best in market.

Job Types: Full-time, Fresher

Benefits:

Paid sick time

Schedule:

Day shift

Education:

Higher Secondary(12th Pass) or Graduate in any field.

Experience:

total work: 0- 1 year

Tele calling: 0- 1 year

Language:

English (Excellent Fluency Referred)

Work Location: In Office (Preferred)

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Paid sick time

Paid time off

Schedule:

Day shift

Supplemental Pay:

Performance bonus

Work Location: Work From Office

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

UK shift

Supplemental Pay:

Commission pay

Language:

Hindi (Preferred)

English (Preferred)

Work Location: In person

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Leave encashment
Language:

English (Preferred)
Work Location: In person