Job Description

Job Overview : We are seeking a skilled and confident Telecaller to join our team in Mumbai. The ideal candidate will have at least 1 year of experience in tele calling, excellent communication skills in English, Marathi & Gujarati and a proactive approach to customer engagement.

Key Responsibilities:


Make outbound calls to potential customers and existing leads.


Explain company services (CRM software, compliance solutions, etc.) clearly and convincingly.


Handle inbound queries professionally and promptly.


Maintain a daily call log and report call outcomes.


Follow up with prospects and assist in lead conversion.


Collaborate with the sales and operations team to streamline client onboarding. Requirements


Educational Qualification: Bachelor's degree, MBA will be preferred


Minimum 1 years of experience in a tele calling or customer support role.


Fluency in English (spoken and written), Marathi & Gujarati is a must.


Good interpersonal skills and confidence in handling clients.


Basic knowledge of CRM tools or data entry will be a plus.


Ability to work independently and handle pressure.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹18,000.00 per month

Benefits:

Cell phone reimbursement Commuter assistance Food provided Internet reimbursement Paid sick time Paid time off
Language:

English (Required)
Work Location: In person