Job Overview : We are seeking a skilled and confident Telecaller to join our team in Mumbai. The ideal candidate will have at least 1 year of experience in tele calling, excellent communication skills in English, Marathi & Gujarati and a proactive approach to customer engagement.
Key Responsibilities:
? Make outbound calls to potential customers and existing leads.
? Explain company services (CRM software, compliance solutions, etc.) clearly and convincingly.
? Handle inbound queries professionally and promptly.
? Maintain a daily call log and report call outcomes.
? Follow up with prospects and assist in lead conversion.
? Collaborate with the sales and operations team to streamline client onboarding. Requirements
? Educational Qualification: Bachelor's degree, MBA will be preferred
? Minimum 1 years of experience in a tele calling or customer support role.
? Fluency in English (spoken and written), Marathi & Gujarati is a must.
? Good interpersonal skills and confidence in handling clients.
? Basic knowledge of CRM tools or data entry will be a plus.
? Ability to work independently and handle pressure.
Job Types: Full-time, Permanent
Pay: ?10,000.00 - ?18,000.00 per month
Benefits:
Cell phone reimbursement
Commuter assistance
Food provided
Internet reimbursement
Paid sick time
Paid time off
Language:
English (Required)
Work Location: In person
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