Job Description

Key Responsibilities

:

Handle inbound and outbound calls to international clients, addressing their queries, concerns, and requirements effectively. Develop and maintain strong relationships with international clients to ensure a high level of satisfaction and retention. Provide accurate information about products/services, promotions, and company policies. Ensure smooth communication by clearly explaining details and resolving issues quickly. Assist clients with troubleshooting, orders, bookings, and product-related inquiries. Document client interactions and maintain accurate records in the CRM system.

Skills & Qualifications

:

Proven experience as a Telecaller, Customer Service Executive, or similar role, especially with international clients. Excellent verbal and written communication skills in English. Strong understanding of international business practices and client expectations. Ability to communicate, politely and professionally with clients from diverse cultural backgrounds. Excellent listening skills and the ability to understand client needs quickly.
Interested candidates can share their resume at

hr@lockene.us

or call

7058866474

Job Type: Full-time

Pay: ?12,000.00 - ?18,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement
Education:

Bachelor's (Preferred)
Experience:

Telesales and Tele Calling: 2 years (Required)
Language:

English (Required)
Work Location: In person