Job Description

Lead Generation and Prospecting:

Identify and research potential customers using various sources like lead lists, referrals, or cold calling. Qualify leads by assessing their needs and interest in the company's products or services.

Communication and Relationship Building:

Initiate contact with potential customers via phone calls and build rapport through effective communication skills. Understand customer needs by actively listening and asking relevant questions.

Product or Service Presentation:

Clearly explain the features and benefits of the company's offerings, tailoring the pitch to each customer's specific needs. Address customer objections and concerns with clear and persuasive responses.

Sales Closing:

Guide the conversation towards a sale by presenting compelling offers and addressing any final hesitations. Secure customer commitment by finalizing orders or scheduling appointments for further discussions.

Data Entry and Reporting:

Accurately record customer information and sales data in the company's CRM system. Prepare reports on sales activities, call logs, and customer interactions.

Additional Responsibilities:

Upselling and cross-selling existing products or services to maximize customer value. Following up with leads and nurturing ongoing customer relationships. Participating in sales training programs to stay updated on product knowledge and sales techniques. Maintaining a positive and professional attitude throughout customer interactions.

Telesales staff may also play a role in:

Scheduling appointments for in-person sales representatives. Providing basic customer support by answering product-related questions. Participating in market research activities by gathering customer feedback
Job Type: Full-time

Pay: ?8,000.00 - ?12,000.00 per month

Education:

Bachelor's (Required)
Experience:

total work: 1 year (Preferred) Sales: 1 year (Preferred)
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person