Job Description

Role Overview:

The job of a Telesales Executive is to reach out to potential customers over phone, understand their needs, explain them the product features, advantages, benefits and provide options whereby customers can find a suitable prospect.

Key Responsibilities:

Responsible for making outbound calls and regular follow up on leads assigned Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers Meet individual and collective revenue targets by suggesting appropriate offerings basis customer need and potential Explaining the product features in detail and how to use the packages Understand the Customer requirements, encourage them to upgrade / renew Strictly adhere to the process requirements Strictly adhering to the process and quality requirement Document call information according to standard operating procedures Input appropriate dispositions for the call transactions in the CRM Ensure all disciplinary and call input parameters are met daily

Skill and Competencies required:

Functional

Customer Orientation Language skills - English / Regional language Telemarketing / Selling Skills Basic computer skills - MS Excel, Word Objection Handling Influencing Skills

Behavioral

Values - Integrity / Honesty / Respect Communication - Oral & Written skills / Listening Business / Telephone Etiquette Influencing Skills Empathy Self-driven / Initiative Ability to manage stress Willingness to learn
Job Type: Full-time

Pay: ₹12,500.00 - ₹16,250.00 per month

Benefits:

Health insurance Provident Fund
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

total work: 1 year (Required) Any filed: 1 year (Required)
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person