As a Tele Sales Executive, you'll be the initial touchpoint for prospective students and their parents, combining empathetic academic counselling with consultative sales. Your goal will be to transform leads into enrolled students by thoroughly understanding their aspirations and offering the appropriate Xylem Learning programs.
Primary Responsibilities
Make outbound calls to prospective students and parents using our lead database.
Conduct academic counselling--assessing student needs, goals, and challenges to recommend suitable courses.
Clearly present information about course content, structure, fees, schedules, and benefits.
Build trust and rapport through solution-oriented, empathetic communication.
Consistently meet or exceed monthly enrolment targets by converting leads.
Maintain accurate CRM records--logging interactions, lead status, follow ups.
Collaborate with academic and marketing teams to stay updated on current programs, offers, and campaigns.
Proactively follow up with prospects to ensure continued engagement and closure.
Qualifications & Experience
Education:
Bachelor's degree in any discipline (required).
Experience:
Prior background in telesales, tele calling, educational counselling, or EdTech preferred--but not required. Freshers with strong communication skills and eagerness to learn are encouraged.
Core Skills & Attributes
Exceptional verbal communication and interpersonal skills in
English and Malayalam
.
Strong active listening and persuasive abilities.
Quick rapport-building and consultative approach.
Self motivated, upbeat, and target oriented mindset.
Basic familiarity with CRM tools and call logging systems is a bonus.
Resilient and comfortable handling objections and turning challenges into opportunities.
Compensation & Benefits
Salary:
15,000 - 20,000 per month (based on experience and performance).
Performance Bonus:
Incentives tied to meeting enrolment targets.
Employee Benefits:
Provident Fund, Paid Sick Leave.
Training:
Ongoing on-the-job training and development opportunities.
Why Join Xylem Learning
Make a real impact by helping students and families chart their academic journeys.
Be part of a supportive, high energy team with clear performance goals.
Develop professional sales and counselling skills in an EdTech environment.
Enjoy structured incentives and growth potential within a fast-expanding company.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Work Location: In person
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