Job Description

Making outbound calls: Initiating contact with prospects or existing customers to promote products, gather feedback, or follow up on leads.

Handling inbound calls: Answering customer inquiries, resolving issues, and providing support.

Understanding customer needs: Actively listening to customers to understand their requirements and tailor communication accordingly.

Promoting products/services: Effectively explaining product features and benefits to potential customers, addressing their concerns, and encouraging purchase or further engagement.

Maintaining call logs: Documenting interactions, including outcomes, and updating customer records for future reference.

Meeting targets: Achieving daily or weekly call targets and sales/engagement goals.

Following up: Following up on leads and potential customers to nurture relationships and move them towards conversion.

Collaborating with teams: Working with sales or support teams to improve customer experience and achieve business objectives.

Job Types: Full-time, Permanent, Fresher

Pay: Up to ?20,000.00 per month

Benefits:

Cell phone reimbursement
Schedule:

Day shift
Supplemental Pay:

Commission pay Performance bonus
Language:

English (Preferred)
Work Location: In person