Job Description

Key Responsibilities:

Greet and assist walk-in customers and students in a courteous and professional manner

Handle incoming calls, emails, and online inquiries regarding driving courses, schedules, and other services

Provide detailed information about available driving courses, fees, and documentation required

Register new students and assist with enrollment forms, ID proof, and photograph collection

Schedule theory and practical driving sessions in coordination with instructors

Maintain student records, attendance, and feedback logs (manual and/or digital)

Follow up on inquiries and leads to convert them into enrollments

Handle payments, issue receipts, and maintain daily collection records

Coordinate with the training team to ensure smooth operation of classes and vehicle availability

Address customer queries, concerns, and complaints promptly and escalate when necessary

Ensure the front desk area is clean, organized, and presentable at all times

Required Skills and Qualifications:

Minimum 12th pass; graduate preferred

Proficiency in MS Office (Excel, Word) and basic computer operation

Good communication skills in English and local language

Polite, well-groomed, and customer-oriented approach

Ability to handle multiple tasks efficiently

Prior experience in a front desk or customer-facing role is an advantage

Job Types: Full-time, Permanent

Pay: ?18,000.00 - ?22,000.00 per month

Benefits:

Leave encashment Provident Fund
Experience:

Tele caller: 1 year (Preferred)
Language:

English (Preferred) Hindi (Preferred) Kannada (Preferred)
Work Location: In person