to assist customers with our services, focusing on male sexual healthcare.
Key Responsibilities:
Handle inbound and outbound calls to provide service details and support.
Guide customers on doctor appointment, order placement, and issue resolution.
Use
Zoho CRM
to manage customer data, track interactions, and update records.
Address queries, resolve complaints, and escalate issues when required.
Ensure confidentiality while discussing sensitive topics.
Requirements:
Must have completed Graduation, prior telecalling experience is plus.
Proficiency in
Zoho CRM
or similar platforms is essential.
Strong communication skills in
Hindi
.
Professional, empathetic, and discreet approach to customer interactions.
Eligibility:
Hindi
Speaking is mandatory for customer interaction purpose.
Both
Freshers
and
Experienced
candidates can apply.
Job Type: Full-time
Pay: ₹23,000.00 - ₹25,000.00 per month
Benefits:
Commuter assistance
Food provided
Paid time off
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Language:
Hindi (Required)
English (Preferred)
Work Location: In person
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