Job Description

Job Title:

Telesales Executive - Insurance

Location:

Mundhwa-Kharadi Bypass, Kharadi, South Main Road, Kharadi, Pune, Maharashtra 411014

Work Mode:

Work from Office

Nature of Account:

Domestic

Department:

Insurance (Health, Motor & Life)

Shift:

Rotational Shift (Day shift for females up to 8 PM; Rotational for males)

Working Days:

6 days/week

Position Overview:

We are looking for enthusiastic and customer-centric individuals to join our growing Customer Success Team. As a Customer Success Associate, you will play a key role in advising and guiding customers towards the most suitable insurance products, including Health, Motor, and Life insurance. This is a great opportunity for both freshers and experienced professionals with a passion for customer engagement and a knack for sales.

Key Responsibilities:

Make outbound calls to interested leads and guide them through appropriate insurance solutions. Build a deep understanding of customer requirements and match them with relevant insurance products. Maintain high levels of customer satisfaction and handle customer concerns with professionalism. Meet and exceed daily/weekly/monthly performance targets. Maintain accurate records of customer interactions and follow-ups in internal systems. Stay up to date on insurance products, features, and market updates.

Eligibility Criteria:

Education:

Graduate in any discipline.

Experience:

Open to both freshers and experienced candidates.

Preferred:

Experience in insurance and a flair for sales is a plus.

Languages Required:

Fluent in English and Hindi.

Communication Skills:

o Excellent verbal and written communication in both languages.

o Must be free from MTI (Mother Tongue Influence) and RTI (Regional Tone

Influence).

o Strong grammar and pronunciation skills are a must.

Salary:

? Freshers: Up to ₹25,000 CTC ? Experienced Candidates: Up to ₹40,000 CTC (Based on last drawn salary)
Job Types: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person