Call potential customers who have shown interest in personal or business loans through our online campaigns.
Explain loan products, eligibility criteria, and documentation requirements clearly and confidently.
Collect basic information, such as income, bank name, and existing loan details for eligibility verification.
Follow up with customers through calls and WhatsApp for document collection and loan file completion.
Update lead details and call status regularly in CRM.
Coordinate with internal team and partner NBFCs for loan processing updates.
Achieve daily/weekly targets for leads contacted, interested customers, and disbursals.
Required Skills & Qualifications
Minimum
6 months of experience
in BFSI telecalling / DSA / NBFC / credit card or loan process.
Strong communication skills in
Hindi
(English is a plus).
Confident, polite, and customer-friendly tone on calls.
Basic understanding of
personal loans, business loans, or the lending process.
Familiar with
Google Sheets / Excel / WhatsApp Business
for daily updates.
Job Type: Full-time
Pay: ₹10,000.00 - ₹20,000.00 per month
Benefits:
Cell phone reimbursement
Internet reimbursement
Paid sick time
Paid time off
Experience:
Tele sales (Loan Products): 1 year (Required)
Work Location: In person
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