Job Description

Job OverviewWe are seeking a proactive and enthusiastic Telesales Executive to join our team in Gurgaon. This full-time, junior-level position requires 1 to 3 years of relevant work experience. The successful candidate will play a key role in contributing to our sales targets and ensuring customer satisfaction.Roles and Responsibilities

• Conduct daily outbound calls to prospective customers to introduce and promote our services, aiming to generate sales opportunities.
• Identify and qualify leads through comprehensive research and assessment to uncover new business possibilities.
• Engage in effective sales conversations, clearly communicating the benefits of our services to prospective clients.
• Maintain an up-to-date database of client interactions and inquiries, ensuring accurate documentation in our CRM system.
• Collaborate with the sales team to develop and implement strategic sales plans to meet monthly and quarterly goals.
• Respond promptly to customer queries, providing information and resolving issues to enhance customer satisfaction.
• Attend regular training sessions and team meetings to stay informed about industry developments and sales strategies.
• Contribute to a positive team environment by sharing insights and fostering open communication with colleagues.

• The ideal candidate must have proficiency in cold calling techniques to efficiently reach potential customers and generate interest in our services.
• Experience with lead generation processes is essential, enabling you to identify and qualify prospective clients to expand our customer base.
• Strong skills in crafting and delivering effective sales pitches to persuade and engage potential clients are critical for success in this role.
• Comprehensive product knowledge is necessary, equipping you to confidently address inquiries and provide detailed explanations to potential clients.
• Proficiency in data entry is required for maintaining accurate records of customer accounts and sales activities.
• Demonstrated ability to meet or exceed sales targets within a specified timeframe, showcasing your results-oriented approach.
• Must possess strong interpersonal skills to build and maintain positive relationships with potential and existing customers.

Expertia AI Technologies