Job Description

Key Responsibilities:

Outbound Calls:

Contact potential and existing customers to promote services, generate leads, and secure sales.

Inbound Calls:

Handle incoming calls for product inquiries, support, or complaints, ensuring a positive experience.

Lead Management:

Follow up on prospects, update CRM systems, and transfer qualified leads to relevant departments.

Information Delivery:

Clearly explain product/service details and benefits.

Data & Records:

Maintain accurate, detailed records of all interactions and customer information.

Target Achievement:

Work to meet daily, weekly, or monthly sales/call goals.

Cross-Channel Communication:

May involve live chat, email, or social media interaction.
Essential Skills & Qualifications:

Communication:

Excellent verbal skills, clarity, and professional phone etiquette.

Persuasion:

Ability to influence and convince customers.

Customer Focus:

Commitment to high customer satisfaction.

Organization:

Strong record-keeping and data entry.

Adaptability:

Ability to modify pitches and handle diverse customer needs.
What Makes a Good Description:

Realistic & Engaging:

Clearly outlines company culture and daily tasks.

Detailed:

Includes specific objectives, responsibilities, and qualifications.

Clear:

Simple, straightforward language attracts strong candidates.
Job Type: Full-time

Pay: ₹8,114.60 - ₹18,000.00 per month

Location:

Ahmedabad, Ahmedabad, Gujarat (Required)
Work Location: In person