Job Description

- Telecaller

Position:

Telecaller

Location:

Manthan Solar, Surat

Experience:

1-3 Years

Job Timing:

Male: 9:00 AM to 7:00 PM Female: 9:30 AM to 6:30 PM

Salary:

Based on Experience and Skills (No bar for the right candidate)

Key Responsibilities:

Make outbound calls to prospective customers and explain company products/services. Handle inbound inquiries, provide accurate information, and resolve customer queries. Generate and qualify leads through telephonic conversations. Schedule meetings/appointments for the sales team. Follow up with customers to ensure smooth communication and relationship building. Assist in

documentation work, preparing quotations, and maintaining records.

Maintain a database of customer contacts and update records regularly. Achieve daily/weekly calling targets and support business growth.

Requirements & Qualifications:

Any Graduate / HSC Pass with relevant experience in telecalling or customer support. 1-3 years of telecalling / telesales experience (solar/renewable industry experience is a plus). Good communication skills in Gujarati, Hindi, and basic English. Confident, polite, and persuasive personality. Basic computer knowledge (MS Office, Excel, Email). Ability to work with targets and deadlines.

Key Skills:

Excellent Communication & Listening Skills Customer Handling & Relationship Building Lead Generation & Follow-up Documentation & Quotation Preparation Time Management Positive Attitude & Team Spirit
Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement
Work Location: In person