Dermatouch is a leading skincare company committed to delivering high-quality, clinically-backed skincare solutions. Our focus is on combining science, innovation, and a customer-first approach to help individuals achieve healthy and radiant skin. We offer a range of products and treatments designed to address various skin concerns, from routine care to specialized solutions.
At Dermatouch, we also prioritize education and awareness, ensuring our team and customers understand the importance of proper skincare. With a strong presence both online and offline, we are continuously expanding our reach while maintaining personalized care for each client.
Our team is made up of passionate professionals--from dermatologists and skincare specialists to marketing and operations experts--who work together to make skincare simple, effective, and accessible.
Website: www.dermatouch.in
KEY RESPONSIBILTIES
Lead Engagement
: Reach out to potential leads generated through performance marketing campaigns.
Customer Needs Assessment:
Understand customer requirements and recommend suitable skincare products.
Follow-Up:
Regularly follow up on both cold and warm leads to ensure high conversion rates.
Product Explanation:
Clearly articulate product features, benefits, usage instructions, and ongoing offers.
Record Keeping:
Maintain daily call logs and conversion trackers using CRM tools or Excel.
Sales Targets:
Achieve weekly and monthly sales targets set by the company.
Query Resolution:
Address customer queries and objections professionally and confidently.
Team Coordination:
Collaborate with the marketing and logistics teams to ensure a seamless customer experience
REQUIRED SKILLS
Proven experience in telesales, customer service, or inside sales.
Experience of 1-2 years in BPO is preferred.
Strong communication skills in English and Hindi; proficiency in additional regional languages is a plus.
Confident, energetic, and target-driven personality.
Ability to comprehend and effectively explain skincare product features.
Basic knowledge of Google Sheets and CRM tools.
Capability to handle pressure and multitask efficiently.
BENEFITS OF JOINING THE DERMATOUCH TEAM
Career Growth:
Opportunity to work in a fast-growing skincare startup with rapid career advancement potential.
Incentives:
Attractive performance-based incentives and bonuses.
Industry Exposure:
Hands-on experience in the skincare and beauty industry.
Collaborative Environment:
Work closely with a passionate, young, and driven team.
Creative Freedom:
Freedom to contribute ideas and be a part of the brand's growth journey.
Skill Development:
Enhance skills in sales, communication, and customer relationship management
Job Types: Full-time, Permanent
Pay: ₹12,000.00 - ₹30,000.00 per month
Language:
English (Preferred)
Work Location: In person
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