Job Description

:

Position Summary

We are looking for enthusiastic and self-motivated

Tele Sales Executives

(female candidates preferred for diversity hiring) for our

Goregaon office

. This entry-level role is ideal for freshers passionate about sales and customer interaction. You will play a key role in promoting logistics services via outbound calling, generating leads, and building long-term customer relationships.

Note

: While this role welcomes female candidates, the hiring process remains inclusive and skill-based.

Key Responsibilities

Make

outbound calls

to potential or existing customers to promote logistics services. Handle

inbound calls

, respond to queries, and provide basic service information.

Qualify leads

and record relevant customer information for follow-up. Maintain

customer data and call records

accurately in the CRM system. Perform

regular follow-ups

with leads to maintain engagement and interest. Share customer feedback or complaints with the relevant team for resolution.

Learn and stay updated

on logistics services, pricing, and processes.

Key Responsibility Areas (KRA)

Outbound Calling- Initiate calls to potential clients to introduce services and gather interest. Lead Qualification- Accurately capture customer data and assess basic lead potential. Inbound Query Handling- Handle service-related questions and forward complex queries to senior staff. CRM Record Maintenance- Maintain updated call logs and notes in the CRM system. Follow-up Coordination- Assist in scheduling and executing follow-up calls. Product Knowledge Learn about logistics services, offerings, and pricing
Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person