Interact and respond to customer queries over email, telephone, chat
Both Inbound and outbound calling to solve customer issues
Cross-selling of products to potential customers
Resolving complaints and disputes e.g. damaged product received, shipping delay of orders, faulty products, etc
Convert hot leads to sales.
Upselling and cross selling the products.
Manage excel based reports for tracking issues
Job Type: Full-time
Pay: ?20,000.00 - ?25,000.00 per month
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
Telesales: 2 years (Preferred)
Work Location: In person
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