Job Description

We are seeking a highly motivated and target-driven E-commerce Telesales Executive to join our team. The ideal candidate will have experience in telesales/inside sales within e-commerce, be persuasive, confident, and passionate about achieving sales goals while helping customers through the online purchase journey.

Key Responsibilities:

Make outbound calls to potential or existing customers to promote e-commerce products and services. Understand customers' online shopping preferences and suggest suitable products, cross-sells or upsells. Follow up consistently on website enquiries, cart abandonments, leads from digital campaigns and convert them into sales. Maintain and update the CRM / e-commerce system with accurate customer details, order information, sales records. Meet or exceed monthly / quarterly sales targets and KPIs specific to online sales. Handle customer objections, negotiate pricing/promotions, and ensure a smooth conversion process. Provide after-sales support including resolving product / delivery / returns issues to ensure high customer satisfaction. Collaborate with marketing, operations, logistics teams to align on offers, campaigns, and inventory.

Required Skills & Qualifications:

Bachelor's degree or equivalent qualification. 1-2 years proven sales / telesales experience, ideally in e-commerce or digital-first businesses. Strong communication, persuasion, and negotiation skills. Comfortable handling rejections and staying motivated in a target-driven online sales environment. Customer focused, with ability to build rapport quickly over phone/email/chat. Good knowledge of e-commerce platforms / online marketplaces (e.g. Flipkart, Amazon) Proficiency in MS Office, CRM or e-commerce backend tools. Fluency in English and Hindi..
Interested candidates can send their resume on-
Email - careers@taskrobots.org
Contact no. 6375684624

Job Type: Full-time

Pay: ₹12,000.00 - ₹17,000.00 per month

Benefits:

Paid time off Provident Fund
Work Location: In person