Job Description

Role & Responsibilities

Inbound & Outbound Telesales Calls:

Answer incoming calls from prospects, respond to inquiries, and make outbound calls to potential customers to promote the company's products or services.

Lead Management & Conversion:

Manage and update lead data, regularly follow up with prospects, and guide them through the telesales cycle to ensure successful conversions.

Deal Closure & Negotiation:

Present product/service details effectively, handle objections, negotiate pricing or offers, and close deals in alignment with both customer needs and business targets.

Sales Documentation & Follow-ups:

Prepare and send quotations, proforma invoices (PI), and maintain accurate documentation of sales interactions. Ensure timely follow-ups until deal closure.

Market & Competitor Awareness:

Gather information on market trends and competitor offerings through customer conversations and internal reports to suggest improvements or new opportunities.

Sales Reporting:

Maintain detailed logs of daily calls, lead status, and closed deals. Share regular telesales performance reports with the management.

Collaboration with Sales & Marketing Teams:

Coordinate with internal teams to follow up on campaigns, promotional offers, and lead-nurturing initiatives to maximize conversion chances.

Customer Relationship Management:

Ensure smooth post-sale support, resolve queries, and build long-term customer relationships for repeat business and referrals.

Preferred Candidate Profile

Minimum

2 years of experience

in telesales, inside sales, or a similar role. Excellent communication skills in

English

and

Hindi.

Strong negotiation and persuasion skills. Comfortable handling high volumes of calls and follow-ups daily. Familiarity with CRM tools and basic proficiency in MS Office Suite is a plus. Target-driven, self-disciplined, and capable of working independently in a fast-paced sales environment.
Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?40,000.00 per month

Schedule:

Day shift Fixed shift
Experience:

Sales: 2 years (Required)
Work Location: In person