Job Description

Making outbound calls:

Telecallers make calls to potential customers to promote products or services, gather leads, or schedule appointments for sales teams.

Handling inbound calls:

They answer calls from customers, address inquiries, resolve complaints, and provide support.

Generating leads:

Telecallers identify and qualify potential customers who may be interested in the company's offerings.

Maintaining accurate records:

They document call interactions, customer information, and follow-up actions in a CRM system.

Following scripts and guidelines:

Telecallers adhere to company protocols and use scripts to ensure consistent messaging and customer interaction.

Providing product/service information:

They answer customer questions, explain features and benefits, and address concerns.

Resolving customer issues:

Telecallers may handle customer complaints, resolve problems, and provide solutions.

Building rapport:

They establish and maintain positive relationships with customers to foster trust and loyalty.

Meeting sales targets:

They may have individual sales targets or lead generation goals to achieve.
Job Types: Full-time, Permanent, Fresher

Pay: ?10,000.00 - ?18,000.00 per month

Benefits:

Provident Fund
Language:

Hindi (Preferred)
Work Location: In person