Vrindavan Ayurveda Chikitsalayam, Village Thana, EPIP-2, Baddi, Himachal Pradesh
Job Type:
Full-Time
Compensation:
Fixed Salary + Incentives on Sales/Bookings
Role Overview:
Vrindavan Ayurveda Chikitsalayam is seeking a well-spoken and efficient
Front Office & Communication Executive
to be part of team to manage all incoming and outgoing communications, including calls, emails, and visitor coordination. The ideal candidate will serve as the first point of contact for both
domestic and international clients
, ensuring a warm and professional experience.
Key Responsibilities:
Manage all
incoming and outgoing calls
, ensuring prompt and polite responses
Handle
email communication
(domestic & international), ensuring timely and professional replies
Assist international and outstation patients with travel and arrival coordination
Maintain daily
visitor and appointment logs
(offline & on CRM)
Provide courteous and accurate information to walk-in visitors and patients
Coordinate with internal departments for follow-ups and guest services
Assist in preparing and sending formal communication, letters, and responses
Support the sales team with
lead follow-ups
and patient conversion
Maintain communication standards in
both Hindi and English
Maintain confidentiality, decorum, and discipline in all front-office interactions
Required Skills & Qualifications:
Graduate (Any stream)
Excellent verbal and written communication skills in
Hindi and English
Soft-spoken, polite, and professional
demeanor
Comfortable with basic computer operations - MS Office, Emails, WhatsApp Web, CRM tools
Knowledge of Ayurveda or wellness industry is a
plus
, but not mandatory
Ability to multitask, organize, and handle guest-related queries efficiently
Incentive Structure:
Monthly performance-based
incentives on IPD bookings / sales conversions
Additional rewards for exceptional service or lead closures
Job Types: Full-time, Permanent, Fresher, Internship