Job Description

Job Title: Client Relations Associate (Telesales) - Interior Design

Location: Trivandrum,Sreekariyam

Employment Type: Full-time

Target Candidate: Professional Female with a background in Sales/Customer Service.

Role Overview

As a Client Relations Associate, you will be the "voice" of our brand. You aren't just selling a service; you are helping families and professionals realize their dream spaces. Your primary goal is to reach out to interested prospects, build a warm rapport, and guide them toward a design consultation with our experts.

Key Responsibilities

Outbound Consultation Calls: Contacting leads who have expressed interest in home or office renovations. Lifestyle Assessment: Asking the right questions to understand a client's daily life, aesthetic preferences, and "pain points" in their current space. Brand Ambassadorship: Representing the company's luxury/quality standards through a sophisticated and helpful phone presence. Appointment Coordination: Managing the calendars of our Interior Designers to ensure seamless hand-offs for site visits. Relationship Nurturing: Following up with "dream" clients over weeks or months to stay top-of-mind.
Candidate Profile

The Sophisticated Communicator: You have a polished, professional, and friendly phone manner. The Empathetic Listener: You can "read between the lines" to understand what a client really wants for their home. The Detail-Oriented Organizer: You take meticulous notes so the designers know exactly what the client expects before they meet. Experience: Previous experience in luxury retail, real estate, hospitality, or interior design is highly preferred.
Preferred Qualifications

High school diploma or degree (a background in Design or Architecture is a significant bonus). Fluency in [Insert Language, e.g., English/Hindi/Arabic] with excellent tonality. Proven ability to meet targets without sounding "pushy" or aggressive. Comfortable using CRM software and WhatsApp Business for client communication.
Why Join Us?

Aesthetic Work Environment: [If working from the office] Work surrounded by beautiful materials and creative minds. Incentive Structure: Earn a base salary plus a percentage of the total project value for every lead that converts to a project. Career Path: Transition into Project Management, Design Assistant, or Sales Head roles.
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

Cell phone reimbursement Commuter assistance
Work Location: In person