Job Description

Job Summary:

We are seeking a motivated and results-driven Telesales Agent to join our sales team. The ideal candidate will have excellent communication skills, a persuasive attitude, and a passion for meeting sales targets. As a Telesales Agent, you will be responsible for contacting potential and existing customers over the phone to sell our products/services, ensuring a positive customer experience, and achieving sales goals.

Key Responsibilities:

Outbound Sales Calls:

Conduct outbound calls to prospective customers to present and sell company products/services.

Customer Engagement:

Build strong relationships with customers by understanding their needs, answering questions, and addressing concerns.

Sales Conversion:

Use persuasive communication and sales techniques to close sales and achieve monthly/quarterly sales targets.

Product Knowledge:

Maintain up-to-date knowledge of company products/services to effectively communicate features, benefits, and pricing.

Record Keeping:

Accurately enter customer information and sales data into the CRM system.

Follow-up:

Follow up with customers to ensure satisfaction, address any issues, and encourage repeat business.

Feedback:

Provide feedback to management on customer needs, potential sales opportunities, and market trends.

Team Collaboration:

Work closely with the sales team and other departments to achieve overall company objectives.

Compliance:

Adhere to company policies and procedures, including maintaining confidentiality of customer information.
Job Type: Full-time

Pay: ?10,000.00 - ?24,000.00 per month

Education:

Secondary(10th Pass) (Preferred)
Experience:

Sales: 1 year (Preferred)
Language:

Hindi (Preferred) English (Required)
Work Location: In person