Job Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Telephony Engineer in India.
We are seeking an experienced Telephony Engineer to design, maintain, and optimize critical SIP trunking and VoIP infrastructure. In this role, you will manage high-impact projects, implement automation solutions, and ensure seamless telecommunication operations across a complex, global environment. The position offers the opportunity to work with cutting-edge technologies, collaborate with diverse engineering teams, and contribute to high-availability communication systems. You will play a pivotal role in enhancing service reliability, improving voice quality, and driving continuous improvements across telephony platforms.
Accountabilities
As a Telephony Engineer, you will:

• Design, implement, and maintain SIP trunking, VoIP systems, and related telecommunication infrastructure.
• Monitor network performance, troubleshoot issues, and optimize system reliability and voice quality.
• Lead incident response efforts and resolve high-priority outages promptly.
• Develop automation scripts and tools using Python, shell scripting, Ansible, or REST APIs to streamline processes.
• Work with telephony software and SBC platforms such as FreeSwitch, Ribbon SBC, PSX, or OpenSIP.
• Collaborate with cross-functional teams to integrate best practices into telephony systems and network architectures.
• Maintain detailed documentation for infrastructure, call flows, troubleshooting procedures, and system configurations.
• Implement monitoring solutions using ELK, Grafana, Splunk, or similar tools to ensure proactive detection and resolution of issues.

Requirements
The ideal candidate will have:

• 5+ years of experience in the telecommunications industry, either with carriers or managing carrier networks.
• Deep understanding of SIP, RTP, RTCP, TLS, SRTP, TCP handshake, packet capture, and VoIP architectures.
• Experience with voice quality assessment, PBX functionalities, audio conferencing, and contact center flows.
• Proficiency with BGP routing, networking protocols, and various telephony platforms.
• Hands-on experience with automation tools and scripting languages (Python, shell scripting, Ansible, REST APIs).
• Familiarity with cloud platforms (AWS, OCI, Google Cloud), monitoring and CI/CD tools (ELK, Grafana, Splunk, Jenkins, Git).
• Strong troubleshooting, analytical, and problem-solving skills in high-pressure environments.
• Excellent written and verbal communication skills and the ability to collaborate across global teams.

Assets:

• Experience with Jira, Confluence, Kentik, Linux administration, and advanced telephony monitoring tools.
• Knowledge of emerging telecommunication technologies and best practices for high-availability systems.

Benefits
This role offers:

• Competitive salary with performance incentives.
• Flexible hybrid or remote work arrangements.
• Exposure to global-scale telecommunication systems and VoIP architectures.
• Opportunities to develop automation, monitoring, and network engineering expertise.
• Collaborative and innovative work environment with diverse engineering teams.
• Professional development and training opportunities in advanced telecommunication technologies.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
? Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
? It compares your profile to the job's core requirements and past success factors to determine your match score.
? Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
? When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.
The process is transparent, skills-based, and free of bias -- focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.
Thank you for your interest!
#LI-CL1

Skills Required