Job Description

A Telesales Executive is responsible for selling products or services over the phone. They engage with potential and existing customers to understand their needs, persuade them to make a purchase, and build relationships to drive sales and revenue. Their duties include making outbound calls, handling inbound inquiries, meeting sales targets, and maintaining customer records. Key Responsibilities:

Making outbound calls:

Telesales Executives initiate sales by contacting potential customers, presenting products or services, and attempting to close deals.

Handling inbound inquiries:

They also respond to calls from customers or potential customers, addressing their questions and concerns.

Meeting sales targets:

They work to achieve individual and team sales goals, often tracked through metrics like call volume, sales revenue, and conversion rates.

Building customer relationships:

Telesales Executives aim to create positive interactions with customers, fostering trust and loyalty for repeat business.

Following up on leads:

They manage and follow up on leads generated from marketing campaigns or other sources.

Maintaining customer records:

They keep accurate records of customer interactions, sales activities, and relevant information.

Providing customer service:

They address customer inquiries, resolve issues, and ensure customer satisfaction.

Staying informed:

They maintain knowledge of products, services, and industry trends.

Collaborating with teams:

They may work with other sales team members, marketing, or customer service to achieve overall sales goals
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement
Education:

Diploma (Preferred)
Experience:

total work: 1 year (Preferred) tele sales: 2 years (Required)
Language:

English (Preferred)
Work Location: In person