Job Description

Call Management:

Answer, screen, and transfer high volumes of calls using a multi-line system.

Emergency Response:

Handle urgent STAT, Trauma, and Disaster calls, initiating emergency protocols and paging relevant staff.

Information Provider:

Give information about hospital services, departments, OPD timings, and physician availability.

Appointment Setting:

Schedule, confirm, and reschedule appointments, verifying insurance details.

Paging:

Initiate voice pages for doctors, nurses, and other personnel using paging systems.

Clerical Duties:

Perform data entry, update directories, process mail, and assist with registration/filing during slow periods.

Customer Service:

Greet visitors, provide directions, and handle patient/family inquiries with professionalism.

Confidentiality:

Adhere strictly to patient privacy (HIPAA) policies.
Job Types: Full-time, Permanent

Pay: From ?15,000.00 per month

Benefits:

Paid time off
Work Location: In person