Job Description

Lead Generation & Follow-Up

Make outbound calls to potential franchise prospects and maintain a strong follow-up pipeline.

Explain franchise models, investment details, and benefits to interested leads.

Capture lead details accurately in CRM/lead management systems.

Sales Support

Schedule appointments and meetings for the Franchise Sales Team.

Coordinate with leads to collect required documents and support onboarding activities.

Share brochures, presentations, and required information with prospects.

Customer Interaction

Handle inbound queries related to franchise, outlets, products, and brand offerings.

Maintain professionalism in all interactions, ensuring high customer satisfaction.

Guide callers regarding store locations, product details, events, and offers.

Communication & Coordination

Work closely with the State/Zone team to update lead status and progress.

Prepare daily/weekly call reports and share with reporting managers.

Escalate high-potential leads to the Sales Head for immediate follow-up.

Performance & Compliance

Achieve daily, weekly, and monthly calling targets.

Maintain confidentiality of franchise and customer information.

Follow standard scripts, call processes, and company communication guidelines.

Job Type: Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person