IDEAL International Institute of Education is an NGO focused on entrepreneurship development and skill-building through government and CSR-supported programs. We aim to reach and empower rural and urban youth by providing access to livelihood opportunities and training.
Job Overview
We are looking for a confident and persuasive
Telemarketing Executive (Female)
to help us reach prospective participants, inform them about our training programs, and encourage enrollment. The ideal candidate will be comfortable speaking on the phone, maintaining data, and following up with leads.
Key Responsibilities
Make outbound calls to potential candidates for training and livelihood programs
Clearly explain program benefits, eligibility, and enrollment process
Maintain a daily record of calls, responses, and follow-ups
Share information via WhatsApp, SMS, or email as needed
Coordinate with the field and admin teams for participant confirmations
Follow up with interested individuals and assist with registration
Handle basic inquiries and escalate complex ones to the supervisor
Requirements
Minimum 12th pass; graduate preferred
Good verbal communication skills in
Marathi
and
Hindi
; basic
English
is a plus
Confident telephone manners and a pleasant speaking voice
Basic computer skills (MS Excel, Google Sheets, WhatsApp Web)
Prior experience in telecalling or customer service is an advantage
Polite, patient, and persuasive approach to calling
What We Offer
Fixed salary with performance incentives (if applicable)
Supportive work environment and training
Opportunity to work with a socially driven organization
Certificate of experience upon successful completion
How to Apply
Send your
resume
with a recent photo to
idealinst01@gmail.com
with the subject line:
"Application for Telemarketing Executive - [Your Name]"