Job Description

Telemarketers have the following duties and responsibilities:

Identify potential customers through directories, leads from existing clients, or other resources Make outbound calls to potential or existing customers to inform them about a product or service Follow a prepared script to provide product information and persuade potential customers Answer incoming calls from potential customers to answer inquiries and questions Handle customer objections or complaints by clarifying, emphasizing benefits and working around objections Maintain operations by following policies and procedures and reporting needed changes Maintain quality service by following organization standards Document and update customer records based on interactions Develop and maintain a knowledge of the evolving products and services

Telemarketer TemplateJob Brief

We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment.

You will be responsible for influencing existing or potential customers to buy products or services.

A successful telemarketer must be friendly and persuasive.

You must be able to understand the customer's requirements in a short time and present solutions that meet their needs.

The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.

Responsibilities

Cold call people using a given phone directory to sell products or solicit donations Answer incoming calls from prospective customers Use scripts to provide information about product's features, prices, etc. and present their benefits Persuade the customer to buy by demonstrating how merchandise or services meet their needs Record the customer's personal information accurately in a computer system Deal with complaints or doubts to safeguard the company's reputation Go the "extra mile" to meet sales quota and facilitate future sales Keep records of calls and sales and record useful information
Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person