High school diploma or equivalent is required, additional qualifications in sales, marketing, or communication are prefered.
Previous experience in telemarketing, sales, or customer service roles.
Familiarity with CRM systems and lead management software is preferred.
Experience in handling outbound calls and managing customer inquiries effectively.
Basic understanding of sales techniques and strategies is a plus.
Strong organizational skills and attention to detail, with the ability to manage multiple transactions and deadlines simultaneously.
Excellent communication and interpersonal skills to liaise with clients, agents, lenders, and other professionals.
Ability to work in a fast-paced environment and handle a high volume of transactions with accuracy.
About the Role
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Responsible for contacting potential clients to generate leads. This role involves introducing clients to available properties, scheduling appointments for managers, and qualifying leads based on their interest and needs, provide information, answer client inquiries, and handle objections professionally. Keep detailed records of call activities, maintain lead information in the CRM, and collaborate with the sales team to ensure smooth follow-up and lead conversion.
Call potential leads to introduce listings and new projects.
Qualify leads by identifying their interest in buying or selling and determine their readiness to proceed.
Schedule appointments for sales managers to meet with interested clients for property viewings and consultations.
Provide information on available properties, pricing, and services, addressing any client questions or concerns.
Update the CRM system with detailed records of call activities, lead information, and follow-up actions.
Assist in generating leads for the sales team by cold calling, warm calling, and following up on inquiries.
Handle client objections and answer questions regarding property listings, market conditions, and the buying or selling process.
Promote new listings and projects by contacting clients from the database and encouraging viewings.
Follow up with leads to keep potential clients engaged and move them further along the sales pipeline.
* Collaborate with the marketing team to adjust call strategies based on client feedback and market trends.
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