Bachan IVF Center Delhi is a leading fertility and surrogacy centre committed to helping families build their dreams with compassionate, expert care. We have a pan-India presence and cater to both domestic and international clients.
:
We are seeking a dedicated IVF & Surrogacy Calling Executive to manage inbound and outbound calls, assist clients with inquiries, and maintain timely follow-ups for both international and domestic patients. The ideal candidate will be compassionate, organized, and experienced in customer service or healthcare coordination.
Key Responsibilities:
Handle incoming and outgoing calls related to IVF and surrogacy inquiries.
Maintain detailed records and timely follow-ups with prospective and existing clients.
Provide accurate information regarding treatments, processes, and documentation.
Coordinate with medical teams to ensure smooth patient experience.
Manage international patient communications with professionalism and empathy.
Support marketing and lead conversion efforts through consistent follow-up.
Qualifications:
Excellent verbal communication skills in English; additional languages a plus.
Prior experience in medical office, IVF centre, or healthcare customer service preferred.
Strong organizational and interpersonal skills.
Ability to handle sensitive information with confidentiality.
Patient, empathetic, and detail-oriented.
Benefits:
Competitive salary with performance incentives.
Training and growth opportunities in a thriving healthcare sector.
Supportive, respectful work environment.
How to Apply:
Interested candidates can send their resume and cover letter to
info@fertilitycentreindia.com
or WhatsApp at +91 98915 95807
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
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