Job Description

Role overview

Provide safe care via video/audio/chat. You'll triage, diagnose, treat, and counsel patients, document thoroughly in the EMR, and escalate or refer when in-person care is required--while complying with India's Telemedicine Practice Guidelines.

Key responsibilities

Teleconsultations:

Conduct synchronous (video/phone) and asynchronous (chat) consults; capture history, perform visual exams where feasible, assess red flags, and set clear follow-up plans.

Clinical decisioning & prescribing:

Issue e-prescriptions responsibly per Indian telemedicine norms; promote antibiotic stewardship; avoid restricted substances; request labs/imaging when appropriate.

Triage & escalation:

Identify emergencies and complex cases; arrange referrals to in-person facilities/specialists and coordinate hand-offs.

Documentation & quality:

Maintain complete SOAP notes, diagnosis codes, and care plans in the EMR; close loops on test results and callbacks; meet internal clinical audit standards.

Patient education:

Provide clear instructions, lifestyle advice, and medication counselling; share written summaries after each consult.

Care coordination:

Work with specialty panels, diagnostics partners, pharmacies, and care managers for continuity.

Compliance & privacy:

Obtain/record patient consent; follow clinical protocols, e-prescription and record-retention norms, and applicable data-protection requirements in India.

CME & protocols:

Participate in case reviews, morbidity reviews, and ongoing training; help refine triage pathways and clinical SOPs.
Qualifications

MBBS

with valid registration as a

Registered Medical Practitioner (RMP)

with a State Medical Council/NMC (mandatory). 1-3 years' clinical experience (primary care, urgent care, emergency, or specialty outpatient). Certificate/coursework in telemedicine as per national guidelines (or willingness to complete within joining timeline). Comfortable with EMR/e-Rx systems, video platforms, and secure messaging; strong typing and digital bedside manner.
Work setup & shifts

Quiet, private space; reliable laptop with webcam, headset, and stable broadband; backup power/hotspot. Rotational shifts including evenings/weekends/public holidays (24x7 coverage model); predictable roster shared in advance.
Job Types: Full-time, Permanent

Pay: ₹15,058.77 - ₹90,730.21 per month

Benefits:

* Work from home