Job Description

Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this Role
We are seeking a Telecom Test Analyst to lead and manage end-to-end testing for telecom applications across BSS/OSS systems. This role involves validating services and platforms for mobile, fixed line, broadband, and TV products, ensuring quality delivery aligned with business goals. The individual will serve as a subject matter expert, driving test strategy, defect management, and process improvements while collaborating with cross-functional teams in an Agile environment.
What you will do

• Manage Customes Issues
• Manage test cycles and defect tracking.
• Collaborate with developers, analysts, and QA leads to ensure comprehensive test coverage.
• Participate in Agile ceremonies and contribute to sprint planning and retrospectives.
• Drive automation initiatives using tools like Selenium and Jenkins.
• Provide estimations, conduct impact analysis, and ensure timely defect resolution.
• Represent the team in forums such as status calls, defect triages, and walkthroughs.

What skills you need

• 6-8 years of experience in software testing, preferably in telecom.
• Must be strong in customer management
• Should have good customer negotiation skills
• Proficiency in API testing, SQL, and integration testing.
• Familiarity with Agile and Waterfall methodologies (desired).
• Excellent communication, stakeholder management, and defect triaging skills.
• ISTQB Practitioner accreditation or equivalent certification (desired).

Not a Perfect Fit?
Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What's in it for you

• Opportunity to work on cutting-edge telecom technologies across multiple platforms.
• Exposure to international projects and cross-functional collaboration.
• A culture of continuous learning, innovation, and career development.
• Involvement in strategic testing initiatives and automation transformation.
• Flexibility to work across locations including Pune, Bangalore, and Ahmedabad.

What skills you will learn

• Advanced telecom testing methodologies and tools.
• Strategic test planning and stakeholder communication.
• Agile practices and automation frameworks.
• Cross-platform validation including CRM, mobile apps, and online portals.
• Defect management and impact analysis in complex systems.

Alert
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Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Skills Required