Job Description

Job Title:

Telecalling Specialist

Preferred

: Zoho CRM

Roles and Responsibilities:

Make outbound calls to potential clients/customers to promote company services and projects. Handle inbound inquiries professionally and provide accurate information about Tatva's offerings. Maintain and update customer database with complete and accurate information. Follow up on leads generated through marketing campaigns and social media platforms. Understand customer requirements and coordinate with the sales/marketing team for further action. Ensure excellent customer service and maintain a positive brand image in every interaction. Achieve daily, weekly, and monthly call and conversion targets. Draft follow-up emails and messages to prospective clients when necessary. Provide regular feedback to the team on customer responses, objections, and trends. Participate in team meetings and contribute to improving calling scripts and communication methods.

Requirements:

Female candidates only. Good communication skills in English, Tamil (and Hindi will be an added advantage). Prior experience in telecalling, customer service, or sales will be preferred. Basic computer knowledge (MS Excel, CRM entry). Positive attitude and ability to handle client interactions confidently.
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Application Question(s):

1. Do you have current experience in Telecalling, Customer Service or BPO? 2. Do have experience using Zoho CRM? 3. Do you have any prior experience as a Telecaller in the Real-estate industry? 4. Is Ramapuram near you? * 5. Are you an immediate joiner If not what is your notice period?