Job Description

Company Overview
Naukri Milegi, India\'s leading job search portal, operates in the Human Resources industry with a workforce of 201-500 employees. Headquartered in Bhilwara, Rajasthan, the company is dedicated to connecting job seekers with potential employers, offering a seamless platform for job search and recruitment. For more information, visit their website at .
Job Overview
Naukri Milegi is seeking enthusiastic individuals for the position of Telecaller. This role is ideal for freshers with 0 to 1 year of experience seeking opportunities in Bhilwara, Ajmer, Jaipur, Chittaurgarh, Udaipur, Kota, and Rajsamand. The position is flexible, offering full-time, part-time, and freelance employment options. As a Telecaller, you will engage with customers, address their inquiries, and promote services in a professional manner.
Qualifications and Skills

• Excellent communication skills to convey information clearly and effectively to diverse audiences.
• Active listening skills to understand customer needs and respond appropriately.
• Persuasion skills to encourage customers to consider and utilize company services.
• Customer service skills to provide a positive experience and resolve customer concerns.
• Problem-solving abilities to identify issues and implement effective solutions swiftly.
• Patience when handling customer inquiries and complaints to maintain professionalism.
• Time management skills to efficiently handle multiple calls and tasks within set deadlines.
• Empathy to understand and relate to customer feelings and perspectives compassionately.

• Conduct outbound and inbound calls to communicate with potential and existing customers.
• Provide detailed information about company services and answer customer inquiries.
• Acquire insights into customer needs and suggest suitable services and solutions.
• Maintain customer records and update databases with new information on a regular basis.
• Achieve or exceed set targets and performance metrics consistently.
• Handle customer grievances with professionalism and follow-up for resolution.
• Collaborate with team members to enhance customer experience and streamline operations.
• Stay updated on company products, offerings, and industry trends to provide accurate information.