Job Description

About the internship
Selected intern's day-to-day responsibilities include:
1. Handle inbound and outbound calls from teachers and students
2. Resolve teacher queries and provide accurate information
3. Maintain detailed and accurate records of customer interactions
4. Collaborate with the team to improve overall customer experience
Skill(s) required
English Proficiency (Spoken) Hindi Proficiency (Spoken) Marathi Proficiency(Spoken)
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 12th Dec'24 and 16th Jan'25
3. are available for duration of 6 months
4. are from or open to relocate to Delhi and neighboring cities
5. have relevant skills and interests

• Women wanting to start/restart their career can also apply.

Other requirements
1. Possess strong communication and interpersonal skills.
2. Possess the ability to manage multiple tasks effectively.
Perks
5 days a week
Number of openings
20
About Gurushala (Pratham Education Foundation)
Over the last 20 years, Pratham has grown to be India's largest NGO, working to provide quality education to underprivileged youth and children in over 21 states and union territories across the country with a range of interventions. Learning with Vodafone is a digital education initiative being implemented by Pratham Education Foundation and funded by Vodafone India Foundation and Indus Towers Limited. The program is an innovative teacher-centric technological intervention that is currently working with more than 4,200 schools across 19 states and reaching out to more than 26,000+ teachers.
In 2019, Learning with Vodafone launched Gurushala, which has been envisaged as a one-stop platform for teachers for resources, learning, and networking. Gurushala offers teachers access to over 8,000+ content pieces and over 51 online courses on aspects like pedagogy and classroom management.
Activity on Internshala
Hiring since August 2024
2 opportunities posted