Job Description

Job Title: Telecalling Executive - Malayalam

Location:

Palakad

Experience:

1 - 2 Years

Language:

Fluent Malayalam (Mandatory)

Employment Type:

Full-Time

:

We are looking for a

Telecalling Executive (Malayalam)

with 1-2 years of experience to handle outbound/inbound calls, communicate effectively with customers, and support sales or service operations. The ideal candidate should be confident, persuasive, and fluent in Malayalam.

Key Responsibilities:

Make outbound calls to potential and existing customers Handle inbound customer calls professionally Explain products/services clearly in

Malayalam

Generate leads and follow up on customer inquiries Maintain call records and customer data accurately Achieve daily/weekly/monthly calling and conversion targets Resolve basic customer queries and escalate when required Coordinate with sales and support teams for follow-ups
Required Skills & Qualifications:

1-2 years of experience as a Telecaller or Customer Support Executive

Fluency in Malayalam

(speaking is mandatory) Basic knowledge of English/Hindi is an advantage Good communication and interpersonal skills Ability to handle customer objections politely Comfortable working with targets Basic computer knowledge (CRM, MS Excel, calling systems)
Preferred Candidate Profile:

Prior experience in sales, customer support, or lead generation Ability to work independently and in a team Positive attitude and strong listening skills
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person