Telecalling Executive - Leads & Customer Follow-up
Location: Showroom (Hill Cart Road or City Centre)
Working Hours: 10 AM to 8:30 PM
Experience: Fresher or up to 1 year experience
Salary: ?10,000-?14,000 + incentives
Reporting to: Store Manager / Digital Marketing Team
Responsibilities:
Call all incoming leads from Facebook, WhatsApp, and offline visits
Share ongoing offers via WhatsApp to interested customers
Book store appointments and follow-up daily
Maintain lead sheet with call status and conversion remarks
Update customers on EMI, cashback, and new launches
Skills:
Clear Hindi/English/Bengali/Nepali communication
Basic WhatsApp usage and Google Sheet updating
Persistence in follow-up and polite customer dealing
Knowledge of iPhone/Realme/HP products is a plus
Job Type: Full-time
Pay: ₹10,000.00 - ₹14,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Paid sick time
Schedule:
Day shift
Supplemental Pay:
Overtime pay
Performance bonus
Quarterly bonus
Yearly bonus
Language:
Hindi (Preferred)
English, (Preferred)
Work Location: In person
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