Job Description

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Job Title: Telecaller (Female)
Location: Kolkata
Job Summary:We are seeking motivated and confident Female Telecallers to join our team in Kolkata. The ideal candidate should possess excellent communication skills in English, have a persuasive tone, and be comfortable handling outbound and inbound calls.
Key Responsibilities:
Make outbound calls to prospective customers to promote products/services
Handle inbound customer queries with professionalism
Maintain and update customer databases
Follow up on leads and convert them into appointments or sales
Achieve daily/weekly call targets and maintain call quality standards
Maintain call records and share daily reports with the supervisor
Requirements
Requirements:
Minimum 6 months of telecalling or customer service experience
Fluency in English is mandatory
Strong communication and interpersonal skills
Ability to handle rejections and remain confident
Basic computer knowledge (MS Excel, CRM tools preferred)
Must be a quick learner and adaptable
Preferred Attributes:
Self-motivated and result-driven
Friendly and courteous attitude over the phone
Ability to work independently as well as in a team