Job Description

Telecalling Executive - Admissions
Bloomingdale International School Vijayawada, Andhra Pradesh, India (On-site)
Job Title: Telecalling Executive - Admissions (Freshers are Welcome)
Location: Bloomingdale International School, Vijayawada
Job Type: Full-time
Salary Preferred (Per Month): 20,000rs to 30,000rs
Job Summary: The Telecalling Executive - Admissions will handle inbound and outbound calls with prospective parents, providing them with details about the school's curriculum, admission process, and facilities. This role requires excellent communication skills, a customer-centric approach, and the ability to effectively convert inquiries into admissions.
Key Responsibilities:

• Make outbound calls to prospective parents to explain the admission process and address queries.

• Handle inbound inquiries via phone, email, and WhatsApp, providing accurate and timely information.

• Maintain a database of prospective students and follow up regularly.

• Schedule and coordinate school visits and admission counseling sessions.

• Provide detailed information about the curriculum, fee structure, and school policies.

• Work closely with the admissions team to ensure a smooth onboarding process for new students.

• Maintain records of interactions and update CRM software or other databases.

• Follow up with parents to ensure completion of the admission process.

Key Requirements:

• Bachelor's degree in any field.

• Excellent communication skills in English.

• Ability to engage and persuade prospective parents.

• Good organizational and follow-up skills.

• Proficiency in MS Office and CRM tools (preferred).

Skills Required