Job Description

We are looking for a

Telecalling & back office admin

to join our team

RDS Business service

This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related . The role offers

In 15,000 Salary

and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner Address customer queries, concerns, and complaints with a problem-solving approach Maintain accurate records of customer interactions and follow-ups Provide timely and relevant information to customers to resolve their issues Work collaboratively with other teams to escalate and resolve complex issues Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is

graduate Qualification

and

Experience 1 year

. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a

Working Days

week during the

Shift Type

shift.

Job Type: Full-time

Pay: ₹15,000.00 - ₹16,000.00 per month

Benefits:

Cell phone reimbursement Commuter assistance Flexible schedule Health insurance Internet reimbursement Provident Fund
Work Location: In person