Job Description

- Telecalling and Operations Executive

Position: Telecalling and Operations Executive

Location: Jayanagar 3rd block, Bengaluru

Salary: ?18,000 per month (including deductions PF, PT) (Flexible for highly skilled candidates)

Experience: 0 - 1 years preferred

Gender: Female candidates only

Role Overview:-

We are looking for a Telecalling and Operations Executive who can effectively handle customer calls from Google and other sources, while also managing backend operations such as ERP software updates .

The ideal candidate must have excellent communication skills in English, Kannada, Hindi (optional) and should be proficient in computer applications ( Word, Excel, PowerPoint, Email drafting, etc. ). Knowledge of IT products (laptops, desktops, printers, projectors, etc.) will be an added advantage.

Key Responsibilities:-

Handle inbound and outbound calls from potential customers and provide accurate information about products and services.

Manage leads received through Google and other platforms.

Draft professional emails, quotations, and proposals for clients.

Update and maintain data in ERP software.

Build and maintain a positive relationship with customers through professional communication.

Coordinate with sales and operations teams for smooth workflow.

Requirements

Education: Graduate or Diploma (any stream).

Experience: 0 - 1 years in telecalling / sales support / operations (preferred).

Communication: Must be fluent in English, Kannada, and Hindi (optional).

Computer Skills: Strong knowledge of MS Word, Excel, PowerPoint, and Email drafting. Familiarity with ERP software will be an advantage.

Industry Knowledge: Awareness of IT products (laptops, desktops, printers, projectors, etc.) will be a big plus.

Compensation & Benefits

Fixed salary of ?18,000 per month gross (including deductions PF, PT) (flexible for highly skilled candidates).

Growth opportunities within the company.

Supportive work environment.

Job Types: Full-time, Permanent

Pay: ?18,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person