Job Description

TELECALLING

Outbound Calls:

Initiate calls to potential customers to introduce and promote the company's products or services.

Inbound Calls:

Handle incoming calls from customers, addressing inquiries, providing information, and resolving issues promptly.

Customer Engagement:

Build rapport with customers to understand their needs and suggest appropriate solutions.

Data Management:

Accurately record details of calls, including customer feedback and follow-up requirements, in the CRM system.
DOCUMENTATION

Subsidy Coordination:

Liaise with government bodies like ANERT (Agency for New and Renewable Energy Research and Technology) to process subsidy claims for residential and commercial solar installations.

KSEB Documentation:

Prepare all required documents for KSEB (Kerala State Electricity Board) approvals related to solar projects, including subsidy applications and grid connectivity paperwork.
Job Types: Full-time, Fresher

Pay: ?10,000.00 - ?12,000.00 per month

Supplemental Pay:

Performance bonus
Work Location: In person