We are looking for enthusiastic and customer-focused individuals to join our Assisted Sales team in
Dwarka & Ghitorni, Delhi
. The ideal candidate will support customers throughout their purchase journey, offer personalized product guidance, and ensure successful order completion through the website.
Key Responsibilities
Handle inbound sales inquiries and follow up with outbound calls for missed leads
Engage with customers who have abandoned their shopping carts and assist them in completing their purchases
Understand customer requirements and provide tailored product recommendations
Guide customers through the online order process, including necessary verification steps
Follow up with customers for feedback, resolve concerns, and encourage repeat purchases
Maintain accurate records of all customer interactions and transactions
Key Skills & Competencies
Excellent verbal communication and interpersonal skills
A genuine interest in sales and customer engagement
Strong problem-solving abilities with a customer-first approach
Proficiency in basic computer applications and CRM tools
Good typing speed and accuracy
Education & Experience
Graduate or Undergraduate (Freshers welcome)
0-2 years of experience in sales, customer service, or e-commerce preferred
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
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