Make outbound calls to customers to remind them of pending or overdue payments.
Maintain a polite, respectful, and professional tone during recovery calls.
Explain payment terms, due dates, penalties, and available payment options.
Follow up regularly until payment is collected.
Update customer details, call status, and payment promises in the system.
Handle objections or complaints and try to resolve them smoothly.
Escalate difficult cases to the senior or field collections team.
Meet daily, weekly, and monthly collection targets.
Maintain confidentiality of customer information.
Job Type: Full-time
Pay: ?10,000.00 - ?25,000.00 per month
Benefits:
Health insurance
Work Location: In person
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