Job Description

Job Title: Telecaller - CRM

Experience:

0-3 years

Salary:

?15,000 - ?20,000 per month

Gender:

Female candidates preferred

Location:

[Coimbatore]

Job Type:

Full-time

Job Summary

We are seeking a proactive and customer-oriented

Telecaller - CRM Executive

to manage customer calls, maintain updated CRM records, and support lead follow-ups. This role is ideal for freshers or candidates with up to 3 years of experience who are confident communicators and comfortable handling customer interactions.

Key Responsibilities

Make outbound calls to potential and existing customers. Handle inbound customer queries professionally. Update, manage, and maintain entries in the CRM system. Follow up on leads and ensure timely communication. Provide information about products/services as required. Maintain call logs, feedback, and follow-up status. Achieve daily/weekly calling and lead management targets. Assist in building and maintaining healthy customer relationships.

Requirements

Experience: 0-3 years (freshers welcome). Education: 12th pass/Graduate. Good communication skills in Tamil/English or regional language. Basic computer knowledge; familiarity with CRM tools is an advantage. Pleasant voice and confident telephone communication skills. Positive attitude and ability to handle customer queries efficiently.

Benefits

Salary: ?15,000-?20,000 (based on experience & skills). Sim card Training and career growth opportunities.
Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month