Competitive salary with attractive performance incentives
Employment Type:
Full-time
About Firebird Institute of Research in Management
Firebird Institute of Research in Management is a leading B-School offering the
AICTE-approved PGDM Program
and an
International MBA in collaboration with Multimedia University, Malaysia
. With a strong industry interface and focus on experiential learning, Firebird is shaping future-ready managers and leaders.
Position Overview
We are looking for enthusiastic and persuasive
Telecallers (Admissions)
to join our admissions team. The role involves reaching out to prospective students, providing information about the PGDM program, handling queries, and assisting in the conversion of leads into admissions.
Key Responsibilities
Make outbound calls to prospective students and parents to promote Firebird's
PGDM Program
.
Counsel students regarding program details, eligibility, specializations, career prospects, and admission procedures.
Follow up on leads generated through marketing campaigns, events, and referrals.
Maintain accurate records of calls, responses, and lead status in the CRM system.
Coordinate with the admissions team to schedule counseling sessions, campus visits, and interviews.
Achieve daily/weekly/monthly call targets and contribute to overall admission goals.
Handle inbound queries from students and provide prompt, professional responses.
Build rapport with prospective students to ensure a positive admission experience.
Qualifications & Skills
Graduate in any discipline (freshers or experienced candidates are welcome).
Prior experience in
telecalling, counseling, or sales
(preferably in education) is an added advantage.
Excellent communication skills in
English, Tamil, and Hindi
(multilingual preferred).
Strong persuasive ability, listening skills, and student-centric approach.
Ability to work with targets and handle high call volumes.
Basic computer knowledge and familiarity with MS Office / CRM tools.
Why Join Firebird?
Be part of a
leading B-School admissions team
.
Attractive
salary + incentives for conversions
.
Training and career growth opportunities within the admissions and marketing teams.
Professional, collaborative, and student-focused work environment.