, you will nurture global leads, convert prospects into loyal customers, and deepen relationships with existing users through strategic upselling and cross-selling. You'll be the voice of Raising Superstars during
US/Europe night-time hours
, ensuring parents worldwide understand the life-changing impact of our programs.
Key Responsibilities
Lead Nurturing & Conversion
Engage inbound leads via phone, email, and chat; conduct needs analysis; guide parents through purchase decisions for our flagship courses.
Upsell & Cross-Sell
Recommend advanced courses, subscription bundles, and learning toys to existing users, achieving monthly revenue targets.
Maintain accurate records in the CRM; track interactions, follow-ups, and deal stages for transparent reporting.
Customer Experience
Provide a seamless, empathetic experience--resolving queries promptly and escalating issues when necessary.
Collaboration
Share market feedback with marketing, product, and support teams to refine messaging and user journeys.
Must-Have Qualifications
Fluent English with a neutral or global accent
and excellent verbal & written communication.
1-3 years' experience in international B2C/B2B inside sales, telesales, or customer success.
Proven record of meeting or exceeding monthly revenue targets.
Comfortable working
permanent night shift
(? 9 pm-6 am IST).Comfortable with a
6-day work week
Tech-savvy: adept with CRMs, video calls, and productivity tools.
High empathy, consultative mindset, and ability to explain value propositions clearly.
EdTech experience is a strong advantage
--especially selling digital learning solutions to parents abroad.
Please Note-Candidates must have laptop & internet connection for this job because its completely Work from Home
If interested plz share you resume at deepika@ecolux.co.in
Job Type: Full-time
Pay: ?20,000.00 - ?35,000.00 per month
Benefits:
Cell phone reimbursement
Internet reimbursement
Provident Fund
Work from home
Language:
Hindi (Preferred)
English (Required)
Work Location: Remote
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