Job Description

Job Title: Telecaller & Client Handling Executive

Company: BOTFIT - Event Management Company

Location: Sector 60, Gurugram (On-site)

Employment Type: Internship

Experience: 0-2 years (Freshers can apply)

Availability: Weekend availability is mandatory

Preference: Candidates from Gurugram or nearby areas preferred

About BOTFIT:

BOTFIT is a fast-growing and creative event management company known for delivering engaging and memorable brand experiences. As part of our customer experience team, we are looking for a passionate and well-spoken Telecaller & Client Handling Executive to connect with clients, understand their needs, and ensure a seamless event experience.

Key Responsibilities:

Make outbound calls to potential clients and respond to incoming inquiries

Explain event services, offerings, and BOTFIT's value proposition clearly

Build and maintain strong relationships with clients via phone, WhatsApp, and email

Schedule appointments and follow up on leads to ensure closure

Coordinate with internal teams to relay client requirements and ensure smooth execution

Maintain records of calls, follow-ups, and client interactions in the CRM

Handle queries, feedback, and client concerns with professionalism

Support on-ground teams during events (when required on weekends)

Requirements:

Excellent communication and interpersonal skills

Confident in speaking Hindi and English fluently

Basic knowledge of MS Office or Google Workspace tools

Strong organizational and coordination abilities

Polite, persuasive, and customer-focused approach

Ability to handle pressure and multitask

Must be available on weekends as required by events and client interactions

Preferably residing in or near Gurugram

Job Types: Full-time, Permanent

Pay: ?8,657.89 - ?12,163.60 per month

Benefits:

Food provided Paid sick time
Schedule:

Day shift Weekend availability
Language:

Hindi (Preferred) English (Preferred)
Location:

Gurugram, Haryana (Required)
Work Location: In person